Accessibility Statement

Our Commitment

Gemini Plumbing is committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, as published by the World Wide Web Consortium (W3C).

Conformance Status

We aim to conform to WCAG 2.1 Level AA. This means our website strives to meet the following principles:

• Perceivable: Information and user interface components are presentable to users in ways they can perceive, including text alternatives for non-text content and captions for multimedia.
• Operable: All functionality is available from a keyboard, and users are given enough time to read and use content. We avoid content that could cause seizures or physical reactions.
• Understandable: Information and the operation of the user interface is readable and understandable. Pages operate in predictable ways and we help users avoid and correct mistakes.
• Robust: Content can be reliably interpreted by a wide variety of user agents, including assistive technologies such as screen readers.

Accessibility Features

We have implemented the following features to improve accessibility:

• Semantic HTML markup for proper document structure
• Sufficient color contrast ratios between text and background
• Descriptive alt text for images
• Keyboard navigable interface
• Consistent and predictable navigation throughout the site
• Resizable text without loss of content or functionality
• Clear focus indicators for keyboard users
• Descriptive link text that makes sense out of context
• No content that flashes more than three times per second
• Skip navigation links available for screen reader users

Known Limitations

While we strive to adhere to WCAG 2.1 Level AA guidelines, some areas of our website may not yet fully conform. We are actively working to identify and address any accessibility barriers. If you encounter any issues, please contact us directly so we can assist you and work to resolve the problem.

Technical Specifications

This website relies on the following technologies for conformance with WCAG 2.1:

• HTML5
• CSS3
• JavaScript (React)
• WAI-ARIA (Accessible Rich Internet Applications)

This website has been tested with the following assistive technologies:

• NVDA screen reader (Windows)
• VoiceOver (macOS and iOS)
• TalkBack (Android)
• Keyboard-only navigation

Feedback & Contact

We welcome your feedback on the accessibility of the Gemini Plumbing website. If you experience any barriers or have suggestions for improvement, please contact us. We aim to respond to accessibility-related requests within 2 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the relevant enforcement authority in your jurisdiction. In the United States, this may include filing a complaint with the U.S. Department of Justice Civil Rights Division regarding ADA (Americans with Disabilities Act) compliance.

This statement was last reviewed and updated on March 2026.